“THE ONLY PLACE WHERE SUCCESS COMES BEFORE WORK IS IN THE DICTIONARY.”

VIDAL SASSOON

Customer experience GROUPGen
CUSTOMER EXPERIENCE

The core of every project begins with the understanding of consumer expectations and starting by asking what promise have you set out to deliver?

What does your brand stand for and how do you integrate your core offering into measurable initiatives?

Who are you going after, and how are you capturing them?

From a customer’s standpoint, every interaction with your company should be part of a connected experience. In fact, a smooth, seamless connection between the brick and mortar and the online worlds can provide a complete and extended journey.

At GROUPGen, we develop an omni-channel customer experience across multiple touchpoints along the consumer journey, to ensure the intersections of your online and offline initiatives work together smoothly.

Specific competency areas:

BRAND STRATEGY

CUSTOMER VALUE PROPOSITION AND

OFFER DEVELOPMENT

FORECOURT AND C-STORE FORMAT DEVELOPMENT

CUSTOMER STRATEGY

CUSTOMER ENGAGEMENT AND

RELATIONSHIP MANAGEMENT

MERCHANDISING AND CATEGORY MANAGEMENT

 
Business transformation GROUPGen
BUSINESS TRANSFORMATION

 What fuels your business?

Have you organized your systems and processes and teams to support the customer, employee, and shareholder promise?

Revisiting your strategic goals and setting distinct, measurable objectives establishes the base-line from which to differentiate yourself from the competition and deliver on your customer promise. This may require evaluating your processes and systems, expanding into digital touch-points, or altering the way you engage with your employees.

Specific competency areas:

COMMERCIAL STRATEGY

OPERATING MODELS AND

SUPPLY CHAIN OPTIMIZATION

DIGITAL TRANSFORMATION

DATA ANALYTICS AND DATA DRIVEN

DECISION MAKING

CRISIS AND CHANGE MANAGEMENT

 

 
 
Profitable growth GROUPGen
PROFITABLE GROWTH

With the fundamentals in place, how do you calibrate your business responses to not only impact the bottom line but also extend or sustain your competitive advance?

 

We help you focus on the levers that reinforce or extend your strategy and strengthen your market influence.

Specific competency areas:

PRICING STRATEGY

 MULTICHANNEL STRATEGY

NEW MARKET ENTRY

 

CHANNEL EXPANSION

MERGERS AND ACQUISITIONS STRATEGY

 

DUE DILIGENCE

GroupGen logo

GROUPGen LLC

801 FM-1463

Unit 200

Katy, TX  77494

United States

Phone: +1 (832) 341 6098

Email: gyongyver@groupgen.biz

Web: groupgen.biz

  • LinkedIn
  • Facebook